Privacy Policy

How Camera Cove protects your information

Last Updated: July 1, 2025

Our Privacy Promise

Camera Cove is committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. We only collect information necessary to provide our services and never sell your personal data to third parties.

1. Introduction

This Privacy Policy explains how Camera Cove ("we," "our," or "us") collects, uses, shares, and protects information about you when you use our platform. By using Camera Cove, you agree to the practices described in this policy.

Camera Cove is a photography equipment marketplace that aggregates listings from multiple sources and allows users to buy and sell camera gear. We provide price analysis, search functionality, and communication tools to help photographers find the best deals.

2. Information We Collect

Account Information

When you create an account using Google Authentication, we collect:

  • Name and email address from your Google profile
  • Profile picture (if available)
  • Google account identifier
  • Account creation and last login dates

User-Generated Content

Information you provide when using our platform:

  • Equipment listings, descriptions, and photos
  • Messages sent through our communication system
  • Reviews and ratings of other users
  • Search queries and saved searches
  • Favorites and wishlist items
  • Profile information and bio

Usage and Technical Data

Data automatically collected when you use our service:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and time spent on our platform
  • Search terms and filters used
  • Listings viewed and interaction patterns
  • Referral sources and campaign tracking
  • Performance and error logs

Third-Party Data

Information from external sources we aggregate:

  • Equipment listings from partner marketplaces (DPReview, Fred Miranda, etc.)
  • Market pricing data for analysis
  • Product specifications and images
  • Seller ratings from external platforms (where available)

3. How We Use Your Information

We use the information we collect to:

Platform Services

  • Provide search and discovery functionality
  • Generate price analysis and recommendations
  • Enable messaging between users
  • Display and manage your listings

Account Management

  • Authenticate and verify your identity
  • Maintain your account and preferences
  • Provide customer support
  • Send important account notifications

Platform Improvement

  • Analyze usage patterns and optimize features
  • Develop new algorithms and tools
  • Fix bugs and improve performance
  • Conduct research and analytics

Safety & Security

  • Detect and prevent fraud
  • Monitor for suspicious activity
  • Enforce our Terms of Service
  • Protect against spam and abuse

4. How We Share Your Information

We share your information in the following limited circumstances:

With Other Users

Your public profile, listings, and reviews are visible to other users. Messages are only visible to recipients.

Service Providers

We work with trusted third parties who help us operate our platform (hosting, analytics, payment processing, customer support).

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety.

Business Transfers

In the event of a merger, acquisition, or sale, user information may be transferred to the new entity.

We never sell your personal information to advertisers or other third parties.

5. Data Security

We implement multiple layers of security to protect your information:

Technical Safeguards

  • SSL/TLS encryption for all data transmission
  • Secure cloud hosting with access controls
  • Regular security audits and updates
  • Encrypted data storage

Operational Security

  • Limited employee access to personal data
  • Regular staff training on privacy practices
  • Incident response procedures
  • Third-party security assessments

Important: While we implement industry-standard security measures, no system is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services:

  • Account Information: Until you delete your account, plus 30 days for backup purposes
  • Listings and Messages: Maintained while your account is active; archived after account deletion
  • Usage Data: Aggregated analytics data may be retained indefinitely for platform improvement
  • Legal Holds: Information may be retained longer if required by law or for legal proceedings

You can request deletion of your personal information at any time by contacting us at privacy@cameracove.com.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal information and download your data

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your account and associated data

Restriction

Limit how we use your information for certain purposes

To exercise these rights, contact us at privacy@cameracove.com. We will respond within 30 days of receiving your request.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how you use our platform
  • Provide personalized recommendations
  • Measure the effectiveness of our features

You can control cookies through your browser settings, but disabling cookies may limit some platform functionality.

Third-Party Analytics: We use Google Analytics and similar services to understand platform usage. These services may set their own cookies and are governed by their respective privacy policies.

9. Third-Party Links and Services

Camera Cove contains links to third-party marketplaces and websites (DPReview, Fred Miranda, Nikonians, etc.). We are not responsible for the privacy practices of these external sites.

When you click on external links or interact with third-party listings, you are subject to those sites' privacy policies and terms of service. We encourage you to review their policies before providing any personal information.

Google Services: Our authentication system uses Google's services, which are governed by Google's Privacy Policy.

10. Children's Privacy

Camera Cove is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will delete that information immediately. If you believe we may have collected information from a child under 13, please contact us at privacy@cameracove.com.

11. International Data Transfers

Camera Cove is based in the United States. If you access our platform from outside the U.S., your information may be transferred to, stored, and processed in the United States.

By using our service, you consent to the transfer of your information to the United States and acknowledge that U.S. privacy laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Sending an email to your registered address
  • Posting a notice on our platform
  • Updating the "Last Updated" date at the top of this policy

Your continued use of Camera Cove after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Privacy Inquiries:

privacy@cameracove.com

General Support:

support@cameracove.com

We will respond to privacy-related inquiries within 30 days of receipt.

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices. If you have any concerns, please don't hesitate to contact us.